ExpApp logo

ExpApp

Ops Analyst

Operations – Atlanta, Georgia
Department Operations
Employment Type Full time

When your team hits a game winner or the band plays your favorite song, there is nothing like experiencing the moment live and in-person. And our mission is to connect people to those unforgettable live experiences with mobile technology and move people from the couch to the crowd. Whether it’s securing tickets, upgrading to a fantastic seat, or participating in a once in a lifetime experience, sports and entertainment companies and fans alike realize that these opportunities should no longer be wasted.

Our operations teams - the program architects and consultants - implement our products and manage strategic relationships that support transactional growth for partner programs. We’re looking for an Operations Analyst to support setup for, and execution of, partner programs & to drive product adoption and transactional growth through strategic recommendations, reporting to Operations Manager.

WHAT YOU’D BE DOING

  • Managing day to day client relationships, working closely with Sales Director
  • Client program setup and ongoing management for all events
  • Gathering business requirements for product launches
  • Managing multiple simultaneous projects with different implementation timelines
  • Communicating directly with clients to ensure successful execution of programs
  • Cross-functional coordination with internal Sales, Marketing and Product teams
  • Conducting quantitative and qualitative analysis to evaluate and support transactional growth recommendations

SKILLS AND REQUIREMENTS

  • Bachelor’s degree with 2 to 5 years of experience in a consulting, project management and/or account executive/management role
  • Experience managing multiple projects at a time
  • Ability to work autonomously and to multi-task in a dynamic and fast-paced environment
  • Excellent attention to detail and task management skills with a proven aptitude for project management
  • Comfortable working in a highly collaborative, team environment
  • Problem solver who can analyze and execute with accuracy and efficiency
  • Strong skills in Excel and Power Point or Keynote
  • Position to be based out of Atlanta, GA and may include occasional travel.

WORK PERKS

  • Work with a proven and incredibly talented team
  • Medical / Dental / Vision coverage and 401K match
  • Work on a new MacBook Pro Retina Laptop
  • Open, fun and comfortable workspace (no cubes!)
  • We have a coffee bar that keeps us going with beverages and healthy snacks
  • 75″ Television in work area for work demos & maybe for watching Football too
  • Break-out rooms for small meetings, privacy, quiet space
  • We have a robot and he pushes code, makes jokes, and runs our automated tests!
  • Ping-pong table, XBOX, and Nintendo 64 (bring your A game!)
  • Be the DJ with Sonos throughout the office
  • Pennant of your university hung with pride in the office

Equal Employment Opportunity (EEO)

    We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
    We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.
    Thank You
    Your application was submitted successfully.
    Apply for this Job
    • Location
      Atlanta, Georgia
    • Department
      Operations
    • Employment Type
      Full time
    • Powered by